AutoMeter Service Dept. = A+++++

Italian LX · 02-15-2006, 05:42 PM

I bought an AutoMeter 5774 electric nitrous pressure gauge off of Ebay a month ago for $118.00 shipped.

http://cgi.ebay.com/ebaymotors/ws/eB...RK%3AMEWN%3AIT

After installing the gauge, I found out that it didn't work correctly. With no pressure on the line, it would 'zero' around 250psi and it seemed to be about 300 or so psi off at the upper pressures. On top of that, the readings seemed to raise slowly as the temperature increased in the engine compartment. I assumed it was a bad sending unit and I was kind of upset since the auction was sold as "great working condition, and also works flawlessly."

The seller did respond to my complaint, but quickly pointed out that is was sold "as is" and he claims it worked when he shipped it. I suggested that he contact the shipper and see if they would cover it. He was slow to respond and I just decided to go ahead and send it to AutoMeter and see how much the repair was.

I shipped it two Thursdays ago (they recieved it on Tuesday, February 7th according to my UPS tracking number). I came home today to find a package from them that contained a BRAND NEW gauge/sending unit including all the hardware, instructions and even a complete unmolested wiring harness (I had only sent back part of the harness since it would've been too much trouble to rip it out of the car). Along with the replacement was a service order sheet with N/C in the cost column!

I'm not sure if they were able to determine that the gauge wasn't that old and covered it under warranty or what, but needless to say that I am extremely pleased with both the free replacement and the extremely quick turn-around time.

AutoMeter =

CrimsonRacing · 02-15-2006, 06:34 PM

I had a similar episode with my 6AL...........

Unfortunately it was wired HOT all the time when the '88 was built......In a short time it burnt out.......

Called Paul had him come with the trailer and take it to his shop.Jason found the problem immediately.Paul suggested we just send it to MSD to see what might happen.4 days later what arrives........

a brand NEW 6AL for no charge..........

Think they found a problem and shipped a new one anyhow.......

None the less.....I was thrilled and Paul was completely shocked........

EZ SPEED · 02-16-2006, 04:51 AM

Nice

Skillet · 02-16-2006, 08:17 AM

I'm glad Autometer stands behind their products. I am picking up my cobalt series gauges today.

ncontt · 02-16-2006, 04:19 PM

I had a very similar thing happen to myself....bought gauge...from corral/ebay(wherever, can't remember now) but at any rate the needle fell off before I had a chance to even install it, called em up, the said ship it to us and within 2 weeks I say, I had a brand new one too.......get a big thumbs up from me....

Craig K. · 02-18-2006, 09:35 PM

Autometer is a great company, very customer oriented.
My brother had worked at Autometer in there design, advertisment and track support group about 10 years ago.

lukem80 · 05-02-2006, 01:42 PM

Autometer does make some cool stuff... but they don't make a wideband do they?

02-15-2006, 05:42 PM	#1
Italian LX Daddy x4 ...we're done Join Date: Dec 2004 Location: Oxford, AL Posts: 11,551	AutoMeter Service Dept. = A+++++ I bought an AutoMeter 5774 electric nitrous pressure gauge off of Ebay a month ago for $118.00 shipped. http://cgi.ebay.com/ebaymotors/ws/eB...RK%3AMEWN%3AIT After installing the gauge, I found out that it didn't work correctly. With no pressure on the line, it would 'zero' around 250psi and it seemed to be about 300 or so psi off at the upper pressures. On top of that, the readings seemed to raise slowly as the temperature increased in the engine compartment. I assumed it was a bad sending unit and I was kind of upset since the auction was sold as "great working condition, and also works flawlessly." The seller did respond to my complaint, but quickly pointed out that is was sold "as is" and he claims it worked when he shipped it. I suggested that he contact the shipper and see if they would cover it. He was slow to respond and I just decided to go ahead and send it to AutoMeter and see how much the repair was. I shipped it two Thursdays ago (they recieved it on Tuesday, February 7th according to my UPS tracking number). I came home today to find a package from them that contained a BRAND NEW gauge/sending unit including all the hardware, instructions and even a complete unmolested wiring harness (I had only sent back part of the harness since it would've been too much trouble to rip it out of the car). Along with the replacement was a service order sheet with N/C in the cost column! I'm not sure if they were able to determine that the gauge wasn't that old and covered it under warranty or what, but needless to say that I am extremely pleased with both the free replacement and the extremely quick turn-around time. AutoMeter = __________________ -Brian '86 Mustang GT Convertible '88 Mustang LX coupe '11 Odyssey TE '21 Insight Touring

02-15-2006, 06:34 PM	#2
CrimsonRacing Comfortably NUMB Join Date: Dec 2004 Location: ALIVE AGAIN Posts: 1,704	Re: AutoMeter Service Dept. = A+++++ I had a similar episode with my 6AL........... Unfortunately it was wired HOT all the time when the '88 was built......In a short time it burnt out....... Called Paul had him come with the trailer and take it to his shop.Jason found the problem immediately.Paul suggested we just send it to MSD to see what might happen.4 days later what arrives........ a brand NEW 6AL for no charge.......... Think they found a problem and shipped a new one anyhow....... None the less.....I was thrilled and Paul was completely shocked........ __________________ '02 GT....just another money pit.

02-16-2006, 04:51 AM	#3
EZ SPEED Friends Join Date: Dec 2004 Location: Tempe Arizona Posts: 3,029	Re: AutoMeter Service Dept. = A+++++ Nice __________________ 2020 Range Rover Sport HSE P525 Dynamic - Firenze Red - Supercharged 5.0 - 518 HP SOLD - 2010 Camaro SS [/B] - Featured in GM High Tech Performance and Camaro Now Magazines - http://www.superchevy.com/features/g...of-perfection/

02-16-2006, 08:17 AM	#4
Skillet Lazy Bum Join Date: Aug 2005 Location: Moody Posts: 1,649	Re: AutoMeter Service Dept. = A+++++ I'm glad Autometer stands behind their products. I am picking up my cobalt series gauges today.

02-16-2006, 04:19 PM	#5
ncontt pro-jackstand racer Join Date: May 2005 Location: Milner, Ga Posts: 2,473	Re: AutoMeter Service Dept. = A+++++ I had a very similar thing happen to myself....bought gauge...from corral/ebay(wherever, can't remember now) but at any rate the needle fell off before I had a chance to even install it, called em up, the said ship it to us and within 2 weeks I say, I had a brand new one too.......get a big thumbs up from me.... __________________ And God created Neil Peart so that lightning would make sense to the world. ~~~~~~~~~~~~~~~~~~~~~~~~~~~

02-18-2006, 09:35 PM	#6
Craig K. Nothing new here Join Date: Dec 2004 Location: Senoia, GA Posts: 2,990	Re: AutoMeter Service Dept. = A+++++ Autometer is a great company, very customer oriented. My brother had worked at Autometer in there design, advertisment and track support group about 10 years ago. __________________ 1974 Triumph TR6 1985 Monte Carlo SS 1986 Mustang GT 2011 KIA Optima GTS

05-02-2006, 01:42 PM	#7
lukem80 日本語 Join Date: Jul 2005 Location: Montgomery Posts: 1,661	Re: AutoMeter Service Dept. = A+++++ Autometer does make some cool stuff... but they don't make a wideband do they?